Blogs

Service Design

Dive into Absurd's service design insights, creating meaningful user experiences that bridge the gap between users and businesses.

Company Updates
Research & Insights
E-commerce
Systems & Processes
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Conversion Rate Optimisation
Service Design
UI / UX

Published on:

July 5, 2023

Time to read:

3

The Evolving role of Experience Design

Role of the Experience Designer has been fascinating, from understanding complex user behaviours to designing cohesive solutions. Check the evolving role of designer here!

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Published on:

July 5, 2023

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3

Opportunities for Toys R Us in the US

We followed the financial issues faced by Toys R Us in the US, & looked at the learnings. Is their decline really due to a decline in toy usage? Check our take on it here!

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Published on:

July 5, 2023

Time to read:

3

Why we think the correct use of the term Service Design is so important

Correct service design is disruptive. By embracing user-centric strategies, you can improve not only the products & services but also user experience. Check details here!

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Published on:

July 5, 2023

Time to read:

4

Luxury aparthotel introduces contactless concierge as part of post-lockdown digital strategy

Manchester’s luxury aparthotel CitySuites has introduced new technology & digital-first services to bolster its revised Covid-19 social distancing procedures. Check more here!

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Published on:

July 5, 2023

Time to read:

5

How we’ve transformed ESF’s digital approach

Absurd transformed ESF's digital strategy & improved performance with reduced bounce rate, increased sessions & improved brand engagement. Check how we did it here!

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Published on:

July 5, 2023

Time to read:

5

It’s a Marathon Not A Sprint – debunking common myths around Design Sprints

Confused about the design sprint process? Keep hearing myths around the design sprints. Check the top myths & realities behind them. Click to debunk the myths here!

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Published on:

July 5, 2023

Time to read:

2

It’s back to (language) school for Absurd

Know how Absurd helped Institut Francais to expand its online learning services & identify ways to improve the customer experience across its public-facing touchpoints!

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Published on:

July 5, 2023

Time to read:

5

How Covid-19 has impacted the B2B sales process … and what you can do about it

A great understanding of audience’s needs and requirements is more critical than ever. Check our strategies & approach & different ways to boost customer interaction!

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Published on:

July 5, 2023

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6

The cost of misunderstanding your customer culture

It’s crucial to understand who your target audience by using data & utilising user research. Does it really matter to truly understand cultural behaviours? Check all details here!

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Published on:

June 30, 2023

Time to read:

4

Designing a Mental Health & Wellbeing App - Journey Mapping, Research & More

Uncover insights into our design phase and read about our exploration of DevOps with scalable options such as scaling out/in and up/down, and our journey with React NativeBase for optimal app development.

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Published on:

June 26, 2023

Time to read:

2 mins

Service Design for cross-channel retail: Creating better retail experiences

Dive into Absurd's exploration of Service Design in the high-speed retail industry. Understand how a customer-centric approach and strategic implementation enhance customer journeys, increase revenue, and provide a robust competitive edge in the market. Brought to you by Absurd, a leading agency based in Manchester.

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