
User testing - and how we deploy it at Absurd
User testing is one of those things everyone says they do. Far fewer do it properly.
Read featured article
AI-assisted development makes it easier than ever to ship quickly, but speed alone does not create clarity, usability, or trust. That is where UX still delivers its value.

Service design has shifted. Not gradually, but fundamentally.

Design systems have evolved from brand guidelines and style guides into a practical foundation for consistency, scalability, and faster collaboration across modern product teams.

Poor UX does more than reduce conversion. It increases inefficiency, weakens trust, adds internal friction, and quietly limits an organisation’s ability to grow with confidence.

Website redesigns often fall short not because of poor execution, but because they begin without clear goals, user-centred priorities, or a plan for ongoing improvement after launch.

Enterprise CMS implementations often struggle not because the platform is wrong, but because selection, governance, and day-to-day usability are misaligned with how teams actually work.