You

We're looking for an experienced Service Designer, to support a key project in 2024.

Skills

You should be able to demonstrate:

• Expert understanding of design thinking and human centred design
• Experience in Business & Organisational Design
• Ability to adopt an outside-in research approach to explore user motivations and behaviours
• Understand and application of qualitative and quantitative research methods
• Understanding the user experience of a product or service; analysing, synthesising and extracting insights that will form the foundation to opportunities and future strategies
• Skills in concepting/ideation and rapid, iterative prototyping
• The confidence to build and maintain strong working relationships with colleagues and key stakeholders
• Articulate and strong communicator

Responsibilities

• Design for both the target audience's ideal experience as well as the organisation's goals
• Help educate and infuse service design methodologies throughout Absurd
• Work as part of a multi-disciplinary team including other designers, engineers, producers and researchers to deliver highly customer focused and successful services
• Confidently deliver deliverables and outputs to stakeholders

About Absurd

Absurd is a digital product and service design agency established in 2016 by our two founders.

We work with a number of organisations across many industries and geographies, such as AstraZeneca, Entain Plc, Brother, Umbro.